Which of the following is NOT a general step in using an AED?

In the context of using an AED (Automated External Defibrillator), one of the general steps involves following specific procedures to ensure it operates effectively in an emergency situation. Shaving a person's chest hair is not considered a standard step when using an AED because it is not a necessary action for the device to function correctly. The AED is designed to work on individuals with hair, as the adhesive pads can often make good contact with the skin even if there is some hair present.

The other steps—turning on the AED, plugging the pad connector cable into the AED, and pushing the shock button if advised—are all critical to the use of the AED. Turning on the AED initiates its voice prompts and guidance, while connecting the pads is essential for the device to analyze the heart rhythm. Finally, pushing the shock button, when prompted, is necessary to deliver a shock if the AED determines that defibrillation is needed. These steps ensure a proper and effective response in a cardiac emergency, whereas shaving chest hair is not a structured or necessary part of the protocol.